What are the key aspects of client-focused work for training and development professionals?

Find the answer in Chapter 8 of the award-winning An Overview of Training and Development: Why Training Matters by Saul Carliner and Margaret Driscoll, and published by Lakewood Media. The chapter also explains why training and development is client-focused work—even for those who work internally.

This book is intended for everyone seeking a formal introduction to Training and Development and the work of professionals in the field. Specifically, this book describes the:

  • Products and services offered by people in the field.
    • Various roles that professionals in the field assume.
    • Processes, guiding concepts, and technologies used in the work.
    • Client-centered nature of the work.
    • Business context of Training and Development.
    • Means of assessing the effectiveness of training programs and services.
    • Future of the field.

Among the features of the book are:

  • Profiles of trainers in a variety of positions, in a variety of industries, and at different points in their careers
  • Application activities at the ends of each chapter, which help readers transfer insights from the chapter to their work in the field
  • Worksheets to help with a number of career-related tasks, including worksheets to help with planning careers in the field and determining the extent to which one should develop with technologies based on the type of role one plays in training

The book is available in paperback and Kindle formats at https://www.amazon.com/Overview-Training-Development-Why-Matters-ebook/dp/B07S17L5LF/ref=sr_1_1?keywords=an+overview+of+training+and+development+carliner&qid=1560224508&s=gateway&sr=8-1.

Carliner is a Professor of Educational Technology at Concordia University, President of the Canadian Network for Innovation in Education, and has been a Research Director of Lakewood Media. Driscoll is an internationally known thought leader and Training executive. The two also wrote Advanced Web-Based Training Strategies and collaborated with Yvonne Thayer on the recently published Career Anxiety: Guidance for Tough Times. Lakewood Media Group is the publisher of the industry’s leading trade magazine, Training, and several related newsletters, as well as the producer of two of the industry’s leading professional development events for training executives and professionals:  the annual Training Conference and Exposition, and the annual TechLearn Conference.  For over half a century, these publications and events have provided executives and professionals in the field the best in strategy-development and skill-building content, covering all aspects of the management, development, delivery and evaluation of online and instructor-led training and development activities.  Subscribers and attendees are part of the Training Magazine Network (TMN), whose 130,000 members have access to TMN’s huge array of free resources, including live webinars, an archive of more than 1,000 recorded webinars, and thousands of other aids including white papers, ebooks, articles and networking activities.   

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What are the six broad categories of technology used in the work of training and development professionals?

Find the answer in Chapter 6 of the award-winning An Overview of Training and Development: Why Training Matters by Saul Carliner and Margaret Driscoll, and published by Lakewood Media. The chapter also describes the specific technologies within each category as well the overlaps among them all.

This book is intended for everyone seeking a formal introduction to Training and Development and the work of professionals in the field. Specifically, this book describes the:

  • Products and services offered by people in the field.
    • Various roles that professionals in the field assume.
    • Processes, guiding concepts, and technologies used in the work.
    • Client-centered nature of the work.
    • Business context of Training and Development.
    • Means of assessing the effectiveness of training programs and services.
    • Future of the field.

Among the features of the book are:

  • Profiles of trainers in a variety of positions, in a variety of industries, and at different points in their careers
  • Application activities at the ends of each chapter, which help readers transfer insights from the chapter to their work in the field
  • Worksheets to help with a number of career-related tasks, including worksheets to help with planning careers in the field and determining the extent to which one should develop with technologies based on the type of role one plays in training

The book is available in paperback and Kindle formats at https://www.amazon.com/Overview-Training-Development-Why-Matters-ebook/dp/B07S17L5LF/ref=sr_1_1?keywords=an+overview+of+training+and+development+carliner&qid=1560224508&s=gateway&sr=8-1.

Carliner is a Professor of Educational Technology at Concordia University, President of the Canadian Network for Innovation in Education, and has been a Research Director of Lakewood Media. Driscoll is an internationally known thought leader and Training executive. The two also wrote Advanced Web-Based Training Strategies and collaborated with Yvonne Thayer on the recently published Career Anxiety: Guidance for Tough Times. Lakewood Media Group is the publisher of the industry’s leading trade magazine, Training, and several related newsletters, as well as the producer of two of the industry’s leading professional development events for training executives and professionals:  the annual Training Conference and Exposition, and the annual TechLearn Conference.  For over half a century, these publications and events have provided executives and professionals in the field the best in strategy-development and skill-building content, covering all aspects of the management, development, delivery and evaluation of online and instructor-led training and development activities.  Subscribers and attendees are part of the Training Magazine Network (TMN), whose 130,000 members have access to TMN’s huge array of free resources, including live webinars, an archive of more than 1,000 recorded webinars, and thousands of other aids including white papers, ebooks, articles and networking activities.   

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What are three philosophies, eight foundational concepts and intellectual tools, and five unproven propositions underlying training and development?

Find the answer in Chapter 3 of the award-winning An Overview of Training and Development: Why Training Matters by Saul Carliner and Margaret Driscoll, and published by Lakewood Media. The chapter also explains how to distinguish foundational concepts from unproven theories.

This book is intended for everyone seeking a formal introduction to Training and Development and the work of professionals in the field. Specifically, this book describes the:

  • Products and services offered by people in the field.
    • Various roles that professionals in the field assume.
    • Processes, guiding concepts, and technologies used in the work.
    • Client-centered nature of the work.
    • Business context of Training and Development.
    • Means of assessing the effectiveness of training programs and services.
    • Future of the field.

Among the features of the book are:

  • Profiles of trainers in a variety of positions, in a variety of industries, and at different points in their careers
  • Application activities at the ends of each chapter, which help readers transfer insights from the chapter to their work in the field
  • Worksheets to help with a number of career-related tasks, including worksheets to help with planning careers in the field and determining the extent to which one should develop with technologies based on the type of role one plays in training

The book is available in paperback and Kindle formats at https://www.amazon.com/Overview-Training-Development-Why-Matters-ebook/dp/B07S17L5LF/ref=sr_1_1?keywords=an+overview+of+training+and+development+carliner&qid=1560224508&s=gateway&sr=8-1.

Carliner is a Professor of Educational Technology at Concordia University, President of the Canadian Network for Innovation in Education, and has been a Research Director of Lakewood Media. He is a Fellow and past board member of the Institute for Performance and Learning. Driscoll is an internationally known thought leader and Training executive. The two also wrote Advanced Web-Based Training Strategies and collaborated with Yvonne Thayer on the recently published Career Anxiety: Guidance for Tough Times. Lakewood Media Group is the publisher of the industry’s leading trade magazine, Training, and several related newsletters, as well as the producer of two of the industry’s leading professional development events for training executives and professionals:  the annual Training Conference and Exposition, and the annual TechLearn Conference.  For over half a century, these publications and events have provided executives and professionals in the field the best in strategy-development and skill-building content, covering all aspects of the management, development, delivery and evaluation of online and instructor-led training and development activities.  Subscribers and attendees are part of the Training Magazine Network (TMN), whose 130,000 members have access to TMN’s huge array of free resources, including live webinars, an archive of more than 1,000 recorded webinars, and thousands of other aids including white papers, ebooks, articles and networking activities.   

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What’s the difference between a centralized, decentralized, and one-person training shop? And how do “skunkworks” fit into this?

Find the answer in Chapter 3 of the award-winning An Overview of Training and Development: Why Training Matters by Saul Carliner and Margaret Driscoll, and published by Lakewood Media. The chapter also distinguishes between working internally and externally as a training and development professional.

This book is intended for everyone seeking a formal introduction to Training and Development and the work of professionals in the field. Specifically, this book describes the:

  • Products and services offered by people in the field.
    • Various roles that professionals in the field assume.
    • Processes, guiding concepts, and technologies used in the work.
    • Client-centered nature of the work.
    • Business context of Training and Development.
    • Means of assessing the effectiveness of training programs and services.
    • Future of the field.

Among the features of the book are:

  • Profiles of trainers in a variety of positions, in a variety of industries, and at different points in their careers
  • Application activities at the ends of each chapter, which help readers transfer insights from the chapter to their work in the field
  • Worksheets to help with a number of career-related tasks, including worksheets to help with planning careers in the field and determining the extent to which one should develop with technologies based on the type of role one plays in training

This book is intended for everyone who’s new to Training, works with Training groups and wants to better understand them, or has a history of training never received a formal overview of the field. 

The book is available in paperback and Kindle formats at https://www.amazon.com/Overview-Training-Development-Why-Matters-ebook/dp/B07S17L5LF/ref=sr_1_1?keywords=an+overview+of+training+and+development+carliner&qid=1560224508&s=gateway&sr=8-1.

Driscoll is an internationally known thought leader and Training executive. Carliner is a Professor of Educational Technology at Concordia University, President of the Canadian Network for Innovation in Education, and has been a Research Director of Lakewood Media. He is a Fellow and past board member of the Institute for Performance and Learning. The two also wrote Advanced Web-Based Training Strategies and collaborated with Yvonne Thayer on the just-published Career Anxiety: Guidance for Tough Times. Lakewood Media Group is the publisher of the industry’s leading trade magazine, Training, and several related newsletters, as well as the producer of two of the industry’s leading professional development events for training executives and professionals:  the annual Training Conference and Exposition, and the annual TechLearn Conference.  For over half a century, these publications and events have provided executives and professionals in the field the best in strategy-development and skill-building content, covering all aspects of the management, development, delivery and evaluation of online and instructor-led training and development activities.  Subscribers and attendees are part of the Training Magazine Network (TMN), whose 130,000 members have access to TMN’s huge array of free resources, including live webinars, an archive of more than 1,000 recorded webinars, and thousands of other aids including white papers, ebooks, articles and networking activities.   

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What percentage of a typical corporate budget is spent on training?

Find the answer in Chapters 3 and 9 of the award-winning An Overview of Training and Development: Why Training Matters by Saul Carliner and Margaret Driscoll, and published by Lakewood Media.

This book is intended for everyone seeking a formal introduction to Training and Development and the work of professionals in the field. Specifically, this book describes the:

  • Products and services offered by people in the field.
    • Various roles that professionals in the field assume.
    • Processes, guiding concepts, and technologies used in the work.
    • Client-centered nature of the work.
    • Business context of Training and Development.
    • Means of assessing the effectiveness of training programs and services.
    • Future of the field.

Among the features of the book are:

  • Profiles of trainers in a variety of positions, in a variety of industries, and at different points in their careers
  • Application activities at the ends of each chapter, which help readers transfer insights from the chapter to their work in the field
  • Worksheets to help with a number of career-related tasks, including worksheets to help with planning careers in the field and determining the extent to which one should develop with technologies based on the type of role one plays in training

The book is available in paperback and Kindle formats at https://www.amazon.com/Overview-Training-Development-Why-Matters-ebook/dp/B07S17L5LF/ref=sr_1_1?keywords=an+overview+of+training+and+development+carliner&qid=1560224508&s=gateway&sr=8-1.

Driscoll is an internationally known thought leader and Training executive. Carliner is a Professor of Educational Technology at Concordia University, President of the Canadian Network for Innovation in Education, and has been a Research Director of Lakewood Media. The two also wrote Advanced Web-Based Training Strategies and collaborated with Yvonne Thayer on the just-published Career Anxiety: Guidance for Tough Times. Lakewood Media Group is the publisher of the industry’s leading trade magazine, Training, and several related newsletters, as well as the producer of two of the industry’s leading professional development events for training executives and professionals:  the annual Training Conference and Exposition, and the annual TechLearn Conference.  For over half a century, these publications and events have provided executives and professionals in the field the best in strategy-development and skill-building content, covering all aspects of the management, development, delivery and evaluation of online and instructor-led training and development activities.  Subscribers and attendees are part of the Training Magazine Network (TMN), whose 130,000 members have access to TMN’s huge array of free resources, including live webinars, an archive of more than 1,000 recorded webinars, and thousands of other aids including white papers, ebooks, articles and networking activities.   

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College, University, and Continuing Education Faculty: Looking a Textbook for an Introductory Course on Training and Development?

If you are teaching an introductory college, university, or continuing education course on training (learning) and development, and looking for a textbook that comprehensively introduces learners to this field? Are you or someone you know new to Training (Learning) and Development? Of do you or someone you know work with training (either manage the group or sell services and products to trainers)?

Then check out the award-winning An Overview of Training and Development: Why Training Matters by Saul Carliner and Margaret Driscoll, and published by Lakewood Media; this book meets those needs.

An Overview of Training and Development introduces the field and to the work of Training and Development professionals, specifically, describing the:

  • Products and services offered by people in the field.
    • Various roles that professionals in the field assume.
    • Processes, guiding concepts, and technologies used in the work.
    • Client-centered nature of the work.
    • Business context of Training and Development.
    • Means of assessing the effectiveness of training programs and services.
    • Future of the field.

Among the features of the book are:

  • Profiles of trainers in a variety of positions, in a variety of industries, and at different points in their careers
  • Application activities at the ends of each chapter, which help readers transfer insights from the chapter to their work in the field
  • Worksheets to help with a number of career-related tasks, including worksheets to help with planning careers in the field and determining the extent to which one should develop with technologies based on the type of role one plays in training

The book is available in paperback and Kindle formats at https://www.amazon.com/Overview-Training-Development-Why-Matters-ebook/dp/B07S17L5LF/ref=sr_1_1?keywords=an+overview+of+training+and+development+carliner&qid=1560224508&s=gateway&sr=8-1.

Carliner is a Professor of Educational Technology at Concordia University, President of the Canadian Network for Innovation in Education, and has been a Research Director of Lakewood Media. Driscoll is an internationally known thought leader and Training executive. The two also wrote Advanced Web-Based Training Strategies and collaborated with Yvonne Thayer on the just-published Career Anxiety: Guidance for Tough Times. Lakewood Media Group is the publisher of the industry’s leading trade magazine, Training, and several related newsletters, as well as the producer of two of the industry’s leading professional development events for training executives and professionals:  the annual Training Conference and Exposition, and the annual TechLearn Conference.  For over half a century, these publications and events have provided executives and professionals in the field the best in strategy-development and skill-building content, covering all aspects of the management, development, delivery and evaluation of online and instructor-led training and development activities.  Subscribers and attendees are part of the Training Magazine Network (TMN), whose 130,000 members have access to TMN’s huge array of free resources, including live webinars, an archive of more than 1,000 recorded webinars, and thousands of other aids including white papers, ebooks, articles and networking activities.   

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An Overview of Training and Development Receives Award

During the COVID lockdown, An Overview of Training and Development: Why Training Matters received an Award of Merit from the Alliance Competition of the Society for Technical Communication.

Written by Saul Carliner and Margaret Driscoll, edited and produced by Alison Piper (with a special assist from Char James-Tanny), and published by Lakewood Media, this book is intended for everyone seeking a formal introduction to Training and Development and the work of professionals in the field. Specifically, this book describes the:

  • Products and services offered by people in the field.
    • Various roles that professionals in the field assume.
    • Processes, guiding concepts, and technologies used in the work.
    • Client-centered nature of the work.
    • Business context of Training and Development.
    • Means of assessing the effectiveness of training programs and services.
    • Future of the field.

Among the features of the book are:

  • Profiles of trainers in a variety of positions, in a variety of industries, and at different points in their careers
  • Application activities at the ends of each chapter, which help readers transfer insights from the chapter to their work in the field
  • Worksheets to help with a number of career-related tasks, including worksheets to help with planning careers in the field and determining the extent to which one should develop with technologies based on the type of role one plays in training

The book is available in paperback and Kindle formats at https://www.amazon.com/Overview-Training-Development-Why-Matters-ebook/dp/B07S17L5LF/ref=sr_1_1?keywords=an+overview+of+training+and+development+carliner&qid=1560224508&s=gateway&sr=8-1.

Carliner is a Professor of Educational Technology at Concordia University, President of the Canadian Network for Innovation in Education, and has been a Research Director of Lakewood Media. He is a Fellow and past board member of the Institute for Performance and Learning. Driscoll is an internationally known thought leader and Training executive. The two also wrote Advanced Web-Based Training Strategies and collaborated with Yvonne Thayer on the recently published Career Anxiety: Guidance for Tough Times.

Lakewood Media Group is the publisher of the industry’s leading trade magazine, Training, and several related newsletters, as well as the producer of two of the industry’s leading professional development events for training executives and professionals:  the annual Training Conference and Exposition, and the annual TechLearn Conference.  For over half a century, these publications and events have provided executives and professionals in the field the best in strategy-development and skill-building content, covering all aspects of the management, development, delivery and evaluation of online and instructor-led training and development activities.  Subscribers and attendees are part of the Training Magazine Network (TMN), whose 130,000 members have access to TMN’s huge array of free resources, including live webinars, an archive of more than 1,000 recorded webinars, and thousands of other aids including white papers, ebooks, articles and networking activities.   

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An Overview of Training and Development Offers a Quick, Comprehensive Introduction to the Field

Are you or someone you know new to Training (Learning) and Development? Of do you or someone you know work with training (either manage the group or sell services and products to trainers)?

Then check out An Overview of Training and Development: Why Training Matters by Saul Carliner and Margaret Driscoll, and published by Lakewood Media; this book meets those needs.

An Overview of Training and Development provides an introduction to the field and to the work of Training and Development professionals, specifically, describing the:

  • Products and services offered by people in the field.
    • Various roles that professionals in the field assume.
    • Processes, guiding concepts, and technologies used in the work.
    • Client-centered nature of the work.
    • Business context of Training and Development.
    • Means of assessing the effectiveness of training programs and services.
    • Future of the field.

Among the features of the book are:

  • Profiles of trainers in a variety of positions, in a variety of industries, and at different points in their careers
  • Application activities at the ends of each chapter, which help readers transfer insights from the chapter to their work in the field
  • Worksheets to help with a number of career-related tasks, including worksheets to help with planning careers in the field and determining the extent to which one should develop with technologies based on the type of role one plays in training

The book is available in paperback and Kindle formats at https://www.amazon.com/Overview-Training-Development-Why-Matters-ebook/dp/B07S17L5LF/ref=sr_1_1?keywords=an+overview+of+training+and+development+carliner&qid=1560224508&s=gateway&sr=8-1.

Carliner is a Professor of Educational Technology at Concordia University, President of the Canadian Network for Innovation in Education, and has been a Research Director of Lakewood Media. Driscoll is an internationally known thought leader and Training executive. The two also wrote Advanced Web-Based Training Strategies, and collaborated with Yvonne Thayer on the just-published Career Anxiety: Guidance for Tough Times. Lakewood Media Group is the publisher of the industry’s leading trade magazine, Training, and several related newsletters, as well as the producer of two of the industry’s leading professional development events for training executives and professionals:  the annual Training Conference and Exposition, and the annual TechLearn Conference.  For over half a century, these publications and events have provided executives and professionals in the field the best in strategy-development and skill-building content, covering all aspects of the management, development, delivery and evaluation of online and instructor-led training and development activities.  Subscribers and attendees are part of the Training Magazine Network (TMN), whose 130,000 members have access to TMN’s huge array of free resources, including live webinars, an archive of more than 1,000 recorded webinars, and thousands of other aids including white papers, ebooks, articles and networking activities.   

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(Open Until September 21 2020) Help STC Gauge Perceptions of Technical Communicators

With Concordia University in Montreal, STC is conducting a study of how our clients—that is, the technical and business professionals who pay for the services of technical communicators—perceive technical communication and the professionals who offer that service internally and externally.

That’s where we need your help.

Perhaps you can send the invitation below that invites the clients with whom you work to participate in our survey. Specifically, please forward the invitation to:

  • Engineers
  • Programmers
  • Scientists
  • Marketing specialists
  • Legal staff
  • Managers of these people

And others who provide you with source material and review and approve the technical information?

 

– – – – – – – – – Please cut and paste in a note to your “clients” – – – – – – – – –

 

Dear “Client” of Technical Communication:

What are your perceptions of technical communicators—the people who prepare help, user and product documentation, tutorials, large proposals, API documents, and other technical information?

The Society for Technical Communication, in collaboration with Concordia University, wants to know.

Through our anonymous survey, we are seeking the opinions of programmers, engineers, scientists, legal staff, quality assurance, information systems, and marketing specialists, managers of these professionals, and others who provide you with source material and review and approve the technical information on:

  • Your general experiences of working with technical communicators
  • The specific value that technical communicators offer to your organization
  • The qualifications you see as most important for an effective technical communicator
  • Your general perceptions of the profession

Your experiences of working with technical communicators can primarily be (a) internal (that is, the technical communicators work for the same organization), (b) external (that is, the technical communicators work for another organization or on contract.

The survey takes between 5 and 10 minutes to complete.

The results of this study will be published in Intercom, the magazine of the STC. More in-depth analyses will be published in academic journals and might also be presented at future events sponsored by STC and other organizations.

If you are interested in participating in the study, please visit this link:

https://survey.concordia.ca/limesurvey/index.php/699395?lang=en

The survey will remain open through September 21, 2020.

Thank you for your time.  We hope that you will visit the link and participate in this survey.

Best regards,

 

 

Liz Pohland Saul Carliner, PhD, CTDP  
CEO, Society for Technical Communication Professor, Concordia University (Montreal)  

 

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Why Is Training and Development a Client-Focused Profession?

Find out from the person who literally wrote the competency,  ouise Grummitt, Managing Partner of one of Canada’s leading instructional design firms and who is profiled in Chapter 8 of the newly published book, An Overview of Training and Development: Why Training Matters.

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