A recent article in the business pages of the Montreal Gazette describes a successful local business that sells templates for standard business documents like policies, procedures, accounting reports, and legal documents.
Among the many issues making this application interesting is that the documents are created to work across companies, industries, and countries, and in many different languages. The challenge to designers is finding what’s common in all of that diversity.
This success story poses some challenges to professional communicators, however. The availability of templates like these could affect work opportunities for policies and procedures writers. Clip illustrations have had a huge impact on the opportunities available to illustrators, so it is likely that the availability of templates for standard operating documents has affected work opportunities for technical communicators.
Learn more about this success story at http://www.montrealgazette.com/business/Documentation+made+easy/4825562/story.html.