Note: Please use this template in your work. Citing the source is appreciated, as is field-based feedback on how to improve it.
|Letter from the leader of the group||Identify key messages to highlight here, which will be reinforced by the accomplishments highlighted later|
|Major accomplishments of the past year||Profile several projects, with an emphasis on those that feature your staff’s ability to handle the “new” services and exceptional situations, rather than everyday ones.|
|Staff features||Feature 1 or 2 people from the staff who embody the services and messages that you want to emphasize|
|Staff accomplishments||Provide highlights of accomplishments (apart from projects) of each staff member, such as memberships, certifications, and affiliations; training; outside publications (other than ones listed in the next section); awards and other recognition.|
|Inventory of projects completed in the past year||List names of projects completed in the past year, as well as their size (in screens, pages, or disk space), and number of intended users (if appropriate).|
|Other tangible metrics of success||Varies by group|
© Copyright 2001-2012. Saul Carliner. All rights reserved. If sharing or excerpting, should be properly cited.